Terms of Service

Last Updated: December 15, 2024

1. Acceptance of Terms

By accessing or using Pet Home's mobile applications, website, and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

Pet Home provides comprehensive pet care services including:

  • Mobile applications for iOS and Android
  • Pet grooming services
  • Pet boarding and daycare
  • Pet training services
  • Pet product sales and distribution
  • Software development and technology services

3. User Accounts

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. User Eligibility and Age Restrictions

Our services are intended for users who are 13 years of age or older. If you are under 13, you may only use our services with parental consent. Parents and guardians are responsible for supervising children's use of our applications.

4.1 COPPA Compliance

We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent.

4.2 App Store Age Ratings

Our applications may be rated 12+ or higher in app stores due to mild cartoon or fantasy violence, or advertising. Parents should review these ratings and make informed decisions about their children's use of our apps.

5. Acceptable Use

You agree not to:

  • Use our services for any illegal purpose
  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our services
  • Use automated tools to access our services without permission
  • Harass, abuse, or harm other users

6. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by Pet Home (Beijing) Technology Co., Ltd and are protected by copyright, trademark, and other intellectual property laws.

7. Advertising and Third-Party Content

Our free services may display advertisements from third-party ad networks. These ads may be based on your interests and may use tracking technologies. Third-party advertisers are responsible for their own content and practices.

7.1 Ad Types

We may display the following types of advertisements:

  • Splash ads on app launch
  • Rewarded video ads for in-app rewards
  • Interstitial ads between content
  • Banner ads in app interface
  • Native ads matching app design

8. Payment and Billing

For paid services, you agree to pay all fees and charges. Prices are subject to change with notice. Refunds are provided at our discretion unless required by law.

9. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THAT OUR SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OUR SERVICES.

11. Indemnification

You agree to indemnify and hold harmless Pet Home and its affiliates from any claims, damages, or expenses arising from your use of our services or violation of these terms.

12. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify you of significant changes through the app or by posting updated terms on our website.

13. Governing Law

These terms are governed by the laws of the People's Republic of China. Any disputes shall be resolved in the courts of Beijing, China.

14. App Store Requirements

14.1 Google Play

Our apps comply with Google Play's Developer Program Policies, including content guidelines, monetization policies, and user-generated content policies.

14.2 Apple App Store

Our apps comply with Apple's App Store Review Guidelines, including content ratings, functionality requirements, and design standards.

15. Contact Information

For questions about these Terms of Service:

  • Email: support@chongwuzhijiabj.com
  • Business: luyuxiao@chongwuzhijiabj.com
  • Address: Room 407-3788, Shilibao Town Government Office Building, No. 67 Xidaqiao Road, Miyun District, Beijing, 100000, CN